Privacy Policy

Effective Date: January 1, 2026

Introduction

Seacoast Integrative Medicine ("we," "us," or "our") is committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our practice.

We are required by law to maintain the privacy of your Protected Health Information (PHI), provide you with this Notice of our legal duties and privacy practices, and follow the terms of the Notice currently in effect.

Information We Collect

Protected Health Information (PHI)

In the course of providing healthcare services, we collect and maintain the following types of health information:

• Medical history and health conditions
• Diagnoses and treatment plans
• Laboratory test results
• Prescription and medication information
• Clinical notes and observations
• Insurance and billing information

Personal Information

We may also collect personal information including:

• Name, address, and contact information
• Date of birth and Social Security Number (for billing purposes)
• Emergency contact information
• Insurance information and policy details
• Payment and billing information

Website Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Information submitted through contact forms

How We Use Your Information

Treatment

We use your health information to provide, coordinate, and manage your healthcare and related services. This includes consultations with other healthcare providers involved in your care.

Payment

We use your information to obtain payment for services provided to you. This may include billing your insurance company, verifying coverage, and collecting amounts owed.

Healthcare Operations

We use your information for our healthcare operations, which include quality assessment, employee training, licensing, and other activities necessary to run our practice.

Other Permitted Uses

We may also use or disclose your information for:

• Appointment reminders and health-related information
• As required by law or legal proceedings
• Public health activities and reporting
• Health oversight activities
• Research purposes (with appropriate safeguards)
• To prevent serious threats to health or safety

Your Rights Under HIPAA

You have the following rights regarding your health information:

Right to Access

You have the right to inspect and obtain a copy of your health information maintained by our practice. Requests must be made in writing, and we may charge a reasonable fee for copies.

Right to Amend

You have the right to request that we amend your health information if you believe it is incorrect or incomplete. We may deny your request in certain circumstances.

Right to an Accounting of Disclosures

You have the right to request a list of instances where we have disclosed your health information for purposes other than treatment, payment, or healthcare operations.

Right to Request Restrictions

You have the right to request restrictions on how we use or disclose your health information. We are not required to agree to all requests, but we will accommodate reasonable requests when possible.

Right to Confidential Communications

You have the right to request that we communicate with you in a specific way or at a specific location. We will accommodate reasonable requests.

Right to a Paper Copy

You have the right to obtain a paper copy of this Notice upon request, even if you have agreed to receive it electronically.

Information Security

We implement appropriate technical and organizational measures to protect your personal and health information, including:

• Secure electronic health record systems with encryption
• Physical security measures for paper records
• Employee training on privacy and security practices
• Access controls limiting who can view your information
• Regular security assessments and updates

Breach Notification

In the event of a breach of unsecured Protected Health Information, we will notify affected individuals as required by law. We will also notify the Department of Health and Human Services and, in certain cases, the media.

Website Privacy

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Online Appointment Booking

When you book appointments through our online scheduling system, your information is processed securely by our appointment platform provider, which maintains its own privacy and security practices compliant with healthcare regulations.

Changes to This Policy

We reserve the right to change this Privacy Policy at any time. Changes will be effective when posted on our website. We will provide notice of significant changes as required by law. The current version will always be available on our website.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with our practice or with the Secretary of the Department of Health and Human Services. You will not be retaliated against for filing a complaint.